Our Experts

Your business is managed in Arizona. Ours is too.

These are the people who will be working around-the-clock for you. They're Arizona's communications veterans and they have thorough knowledge of the challenges facing the industries they serve. Give them a call or send them an email and get to know your technology partner.

Michael Banker
Manager, Large Sales
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Michael works to create fully integrated voice, video and data solutions for Arizona's largest companies. With more than 25 years in the IT industry and an MBA in finance, he develops solutions that meet his client's unique technological needs and deliver a solid return on investment.

As a mentor to his team, Michael leads them to approach their client engagement as technology consultants and problem-solvers – increasing their clients' productivity while lowering their operating costs.

Michael gives back to the community as a participating member of the Greater Phoenix Economic Council (GPEC) and as a member of the GPEC Healthcare Leadership Committee. In his spare time, he enjoys golf, kayaking and sailing, especially in the French West Indies.
Kevin Ahern
Senior Account Executive – Hospitality
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Kevin leverages his 30 years of experience at Cox to provide creative and innovative bulked video, data and voice services to large enterprises including hotels, hospitals, long-term care facilities, military barracks and university dormitories. He spearheaded the first Cox Business service contract with the Fort McDowell Yavapai Nation, which receives video, voice and Internet services for the hotel, casino, RV resort and other commercial establishments within Fort McDowell.

Known by his clients and co-workers as consistent, determined, successful, creative, focused and driven, Kevin draws from his long and storied career in technical management at Cox in San Diego and Phoenix to convey the benefits of Cox Business' products to his clients. Kevin is an avid golfer and past Valley Hotel Resort Association board member.

Karen Lyons
Account Manager – Healthcare
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A telecommunications sales veteran of more than 20 years, Karen comes prepared to each meeting with extensive market research, financial analysis and a network of key contacts within the largest healthcare companies serving the Greater Phoenix market. Her professionalism, honesty and passion for her work has earned Karen a coveted spot among Cox's Circle of Excellence and Winner's Circle, reserved only for top performers.

Karen is a member of the Healthcare Information Management Systems Society and holds the position of Director of Sponsorship Committee. She is also passionate about her work as a volunteer for the American Cancer Society and American Heart Association. When she's not at work or volunteering, she can be found hiking or horseback riding.
Gene Carl
Manager, Public Sector
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A 25-year veteran of the telecommunications industry, Gene leads the Arizona Cox Business' Public Sector Markets Group. He oversees all Cox Business' strategic initiatives regarding sales and support of the federal, state and local education sectors.

Prior to joining Cox Business, Gene held management roles at Imagine Technologies Inc., Avaya, Genesys Telecommunications Laboratories, Microage/Pinacor, Lucent Technologies and AT&T. He also holds multiple certifications from Avaya and Microsoft.

When not at work, Gene enjoys golf, photography and spending time with family.

Kathleen Dougherty
Account Manager – Maricopa & Pinal Counties,
Federal Government
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Kathleen brings 23 years experience in IT and procurement management for the State of Arizona to Cox Business where, for the past several years, she has coordinated the Cox government team of sales engineers, pre-sales support, project managers, order entry and post sales support. Kathleen received her Certified Purchasing Manager's certification from the Institute for Supply Management and has been particularly effective at helping government organizations like the state, Maricopa County and the federal government leverage their resources to achieve the best telecommunications efficiencies from Cox Business.

Kathleen's deep knowledge base, integrity and passion to provide the best service to her government clients earned her a spot in the exclusive Cox Circle of Excellence for exceptional performance. In her spare time, Kathleen volunteers for St. Vincent de Paul in Phoenix.
Joe Wells
Account Manager – Pima & Cochise Counties, Education
and Cochise counties
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Joe focuses his attention in southern Arizona providing Cox Business services to large enterprises, government agencies, schools and other communications companies. Cisco-certified, Joe is an expert in AWID, campus LAN, wireless LAN, WAN, IP telephony, security and virtual private networks, network management, video and high-speed networking.

As one of Tucson's original Telecommunications Policy Advisory Committee members, appointed by the mayor and city council, he is committed to helping southern Arizona businesses become more efficient and competitive. Joe enjoys adventures through old mining towns with his son, taking pictures and discovering amazing artifacts.

Ann Newman
Account Manager – Maricopa & Pinal Counties, Education
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An Arizona native and telecom sales veteran of more than 20 years, Ann's experience is what cities and school systems count on when they need an upgrade in voice, Internet and data connectivity. She enjoys her focus on education and government because the tools she provides makes teachers, students and our government more efficient.

Ann is a member of Cox's excusive Circle of Excellence, because she is the best of the best in enterprise sales performance. She's achieved this level of success because she quickly earns the trust of her clients and demonstrates her passion for helping achieve their productivity goals. When she's not at work, Ann volunteers her time with students; most recently hosting a career day at the Cox production studios. She also participates in the Arroyo Elementary in-house entrepreneurial program, "Arroyo Inc." Ann also enjoys competing in hiking events like the four peaks Phoenix Summit Challenge.
Liana Velasco-Doe
Senior Account Executive - Education, Charter Schools
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Liana brings 10+ years of telecommunications expertise to Cox Business. She is responsible for driving sales to charter, private and parishioner schools in the Valley. She is particularly adept at providing education, guidance and reassurance about the latest telecommunications technology to her education-based clients. Clients appreciate Liana because she walks them through the entire Cox Business service implementation process, taking the time to ensure their satisfaction.

Prior to working for Cox Business, she acquired her leadership qualities and sales management skills from Time Warner and IDT Solutions/Winstar. In 2011, Liana received the Cox Business Winner's Circle award for her work with the public sector.

Before work most Thursdays, she can be found at the Society of St. Vincent de Paul serving breakfast to those less fortunate. Liana is fully fluent in Spanish, semifluent in French and loves to spend time with her horses, dogs, cats, bird and of course, her husband and two beautiful children.

Mark Tunney
Senior Account Executive
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Mark brings East Coast savvy and more than six years of Arizona-based telecommunications experience to his role at Cox Business. He figures out what makes his large clients tick, so the perfect telecommunications solution can be developed for maximum efficiency internally and externally.

Highly regarded for his winning attitude, Mark earned a distinguished spot in the President's Club for his success in telecommunications sales at his last company. He has quickly ascended at Cox Business.

When he's not helping Cox Business customers improve their bottom lines through telecommunications, Mark is playing Mr. Fixit around his house.
Mike Tinucci
Senior Account Executive
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Mike is a seasoned telecommunications industry veteran with more than 25 years' experience. He combines his East Coast savvy and work ethic with an ability to understand his client's business from multiple levels. Mike believes in providing the utmost level of customer service to his clients. His responsiveness and ability to build long-lasting relationships have translated into many repeat customers over the years. This perspective has led to significant productivity earning Mike 20 Achiever Awards and four Winners Circle trips for his success.

Mike is active in the community participating in Cox Charities events and coaching baseball. He loves to play tennis five times a week and walks 2.5 miles every day.

Mark Coltvet
Senior Account Executive
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Mark's been a master at pairing great businesses with superior telecommunications services for nearly a decade. At Cox Business, he's known for helping to deliver lightning-fast service setup for clients like the RR Donnelly Founders Cup LPGA Tournament. br/>
He's successfully launched services for a variety of industries including retail, hospitality, financial services, manufacturing, construction, information technology and professional services firms. Mark loves it when customers allow him to dive into their projects and he becomes completely immersed in creating a custom-tailored mix of business telecommunications services.

In a previous life, Mark was a greens keeper for golf courses. Today, he enjoys playing golf and keeping the little patch of grass in his backyard in golf-course condition.
David Daniels
Account Manager - State of Arizona
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David Daniels brings his knack for developing telecommunications solutions that reduce cost, improve productivity, and provide redundancy and security of assets to Cox Business' state of Arizona accounts. He leads a team of specialists serving the state's boards, commissions, departments and bureaus. David has a great depth of knowledge and more than 20 years of experience in the telecommunications industry.

He cares deeply about his community serving as a board member on the Arizona Telecommunications Information Council with emphasis on improving statewide communication for the advancement of K - 12 education. He is also a committee member serving on the Arizona Broadband Development Council and is a member of the Healthcare Information Management Systems Society.

When he is not at work or serving his community professionally, David is working on a master's degree.

David Dotter
Senior Account Executive
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David views business telecommunications like pieces of a puzzle and helps Cox Business enterprise customers design and implement voice, video and data solutions. He's particularly effective at solving growth challenges for large companies by providing catered technological solutions that result in long-term business relationships.

Recently, he created a 17 location, fully-meshed network for Cardiovascular Solutions which increased productivity so much that the client indicated, "It could save lives."

He won a top performer award from Cox Business in 2011 and when he's not at work, David can be found volunteering for Habitat for Humanity or hang gliding. A retired professional water skier, David developed two maneuvers that are still featured in competitions around the world.
Michael "Micky" Barrera
Senior Account Executive
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Micky is a skilled strategist who takes a consultative approach to developing telecom solutions for enterprises. He has a successful track record of analyzing each of his clients' sales requirements and business strengths from which he then develops cost-effective voice, Internet and data solutions to enhance competitiveness, increase revenue and improve customer knowledge.

Having built customized business telecom solutions for more than 10 years, Micky is a veteran of the industry who has garnered multiple achievement awards. He's successful because he helps Cox Business deliver efficiency while maximizing technology for each client. Others say that Micky brings to his role integrity, product knowledge and an uncanny ability to pull just the right resources for each Cox Business customer.

Micky's also an accomplished songwriter and performer and has been known to sing a few bars to close the deal!

Alex Villa
Senior Account Executive
Melissa Dus
Account Executive - Municipalities & Education
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An Arizona native, Melissa is adept at helping government and education organizations find exceptional voice/data and video solutions. She understands the E-Rate procurement processes and other telecommunication acquisition challenges public entities face. Melissa has helped establish Cox Business as a reliable telecommunications provider for many central and southern Arizona municipalities and charter schools.

Cox Business clients appreciate Melissa's energy, enthusiasm and the sense of humor she brings to find dynamic, efficient and effective technical solutions to complex telecommunications challenges. When she's not at work, Melissa volunteers her time with the Arizona Animal Welfare League as a canine foster parent. She's also a self-professed foodie.

Patrick Beavers
Senior Account Executive
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Patrick is an Arizona native and member of the Cox Communications team for seven-plus years. He's an expert at pairing finance and professional services enterprises with exemplary voice, data and Internet services from Cox Business that exceed their standards and expectations.

He is highly regarded for his "whatever it takes" attitude and in 2012 earned the Cox Circle of Excellence award. He has been a top performer in each position he has held at Cox and is a three-product Cox-certified master technician. Patrick believes the greatest value he brings to Cox Business is his outside-the-box thinking that leads to creative solutions and instantly responsive approach to customer service.

In his spare time, Patrick enjoys playing the alto saxophone.
Jason Childers
Senior Account Executive
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Jason brings more than 20 years of sales and management, business development and strategic planning experience to Cox Business. He holds an advanced certification in environmental technology and has extensive experience tailoring telecommunication and wireless services for the needs of his Fortune 500 clients. Peers say that Jason's focus and determination are two key attributes that make him a premier solutions-oriented professional.

Jason's deep knowledge of the industry, combined with his strong ability to create long-lasting relationships at all levels of an organization, make him a valuable asset to Cox Business. Jason served our country in the U.S. Marine Corps where he was awarded the Navy Achievement Award. He's an avid outdoorsman who enjoys mountain biking, lacrosse and golf.

Sebastian Lauber
Account Executive
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Sebastian Lauber's intense work ethic comes from years of growing and nurturing his own small business. His ingenuity and deep understanding of client challenges laid the perfect foundation for his role as an account executive for Cox Business.

Now, in his seventh year with the company, Lauber has steadily risen to manage our top 200 accounts in southern Arizona. His highly technical knowledge of the Cox Business products allows Lauber to seamlessly and expertly serve our clients' network, voice, data and IP needs.

Lauber's not only a proud geek, he's also a graphic artist who has contributed to six published books. He also enjoys rebuilding motorcycles and can be found in his shop on the weekends.